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How to Prepare for a Successful Rental Viewing

Do Your Homework Before You Set Off

A rental viewing can pass in twenty minutes, and it is easy to walk away remembering only that the kitchen looked nice. Arrive with a plan and you will spot the details that matter once you are living there. Start by writing down your non-negotiables: a maximum rent, a minimum number of bedrooms, a commuting time you are willing to accept, and whether you need parking or a garden.

Print or save the listing details so you can check them on the day. Landlords and letting agents should be able to tell you the property's Energy Performance Certificate rating, which gives a rough idea of how expensive it will be to heat. If the rating is below C, ask what improvements have been made and what your bills are likely to look like through the winter.

Bring a tape measure, a phone with a torch, and a notebook. Photographs of empty rooms can be misleading, and a quick measurement of a bedroom or living room will tell you whether your sofa and bed will actually fit.

On the Journey: Transport and the Neighbourhood

Treat the journey to the viewing as part of the viewing. If you will be commuting, travel the route you would take on a normal working day, at roughly the time you would travel. A property can look perfectly placed on a map and still add forty minutes to your day because of a change of train or a bus that only runs hourly.

While you are outside, look at the street with fresh eyes. Is there anywhere to park, and is it permit-controlled? Are the bins stored tidily, or overflowing? Do you hear traffic, a railway line, or a pub garden? Noise is one of the most common reasons tenants move on early, and it is far easier to notice at 6pm on a weekday than at a quiet Saturday morning appointment.

Walk a few minutes in each direction. Check where the nearest supermarket, pharmacy, GP surgery and green space are. If you have children or pets, ask about local schools and whether the tenancy allows pets — many landlords now do, but it is worth confirming rather than assuming.

Inside the Property: Damp, Heating and Storage

Once inside, work through a simple inspection list. Damp and mould are the issues tenants most often miss, so look carefully.

  • Check corners of bedrooms, behind wardrobes and around windows for dark patches, peeling paint or a musty smell.
  • Look at the ceiling below any bathroom, or under a flat above, for water stains.
  • Test the windows and doors — do they open, close and lock properly?
  • Turn on a tap and flush the toilet to check water pressure and drainage.
  • Ask how the property is heated and when the boiler was last serviced. Look for a current gas safety certificate if there is a gas supply.
  • Check the shower pressure and whether the bathroom has a working extractor fan.

Storage is another practical consideration. Count the cupboards, check whether there is space for a washing machine, a fridge-freezer and a wardrobe in each bedroom, and look at where you would store a vacuum, a suitcase or a bike. A flat can be beautifully presented and still have nowhere to put anything.

Also ask about the fixtures and fittings: what is included in the rent, and what condition is it in? If the washing machine breaks down, who is responsible for replacing it?

Questions to Ask During the Viewing

Ask questions while you are still in the property, when you can point at things and get direct answers. Useful ones include:

  • How long has the property been empty, and how long did the last tenant stay?
  • Is the landlord local, and who handles repairs?
  • How quickly are maintenance issues usually dealt with?
  • Is the deposit protected in a government-approved scheme, and which one?
  • What is the notice period for ending the tenancy, and can it be renewed?

Be straightforward about your own circumstances too. If you have pets, need to run a business from home, or want to decorate, discuss it now rather than after you have paid a holding deposit.

Bills, Council Tax and Tenancy Length

Ask exactly what the rent includes and what it does not. Is water included? Is there a service charge for a block of flats, and does it cover anything for you? Who pays for the broadband, and is there already a connection?

Check the council tax band for the address, because this is a cost many renters overlook. You can look this up yourself, but it is quicker to ask the agent to confirm the band and the current annual charge. Also ask how the utilities are metered — a prepayment meter or an old storage heater system can make a big difference to your monthly outgoings.

Finally, confirm the length of the tenancy. Most assured shorthold tenancies in England run for six or twelve months, though longer terms are increasingly common in Scotland and Wales under different rules. Ask what happens at the end of the fixed term, and whether the landlord would consider a longer agreement if you want security.

The Viewing Isn't Over When You Leave

Before you decide, write down your impressions while they are fresh. Note what you loved, what concerned you, and any promises made during the viewing — ask for anything important to be confirmed in writing. If you are interested, move reasonably quickly, as good properties in popular areas rarely stay available for long.

A little preparation turns a viewing from a quick look round into a proper assessment. Take your checklist, ask the awkward questions, and you will be far more likely to choose a home you are happy to stay in.

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5 Comments

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    • John Abraham says Jul 21, 2024 at 10:00am

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      • Robert Sonnysays Jul 21, 2024 at 10:00am

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  2. Robert Sonny says Jul 21, 2024 at 10:00am

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